HELPING UK BUSINESSES IMPACTED BY CORONAVIRUS COVID-19

ADVISING DIRECTORS UNDER STRESS

STOP HMRC & Creditor Pressure

HMRC Tax Issues

Business Recovery and Rescue

Post COVID Return To Work Review

Bounce Back Loan Issues Sorted

Licensed Insolvency Practitioners

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If you need help understanding the best way forward for your company, we can provide confidential free initial advice. You can book a free virtual meeting or call us on 0800 612 5448.

HBG Complaints Policy & Procedure

HBG Complaints Policy 

If you are dissatisfied with the services HBG Advisory, please contact our HBG complaints policy & procedure officer.  We will carefully consider any complaint lodged. Take all reasonable steps to rectify the matter.  Engage an independent third party, where necessary, to advise on the claim.

Postal Address:

Mr Simon Barriball
Complaints Policy Officer
McAlister & Co Insolvency Practitioners Limited T/A HBG Advisory
10 St Helen’s Road,
Swansea,
SA1 4AW

However, should you remain dissatisfied with our complaints policy & procedure? Then refer the matter to the Insolvency Complaints Gateway operated by the Insolvency Service.  Complaints require sending to either:

  • Call the Insolvency Service Enquiry Line on 0845 602 9848 (Monday to Friday – 9 am to 5 pm)
  • Email the completed complaints form to [email protected]
  • Post the completed complaints form to IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA
  • To obtain a complaint form or for more details, please visit http://www.gov.uk/complain-about-insolvency-practitioner.

For further help, view THE TEAM AT HBG ADVISORY

complaint at HBG Advisory
complaint at HBG Advisory
complaint at HBG Advisory
complaint at HBG Advisory
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